Return Policy
Situation 1 : I’ve not received my items , But I’d like to Cancel my order
Cancel condition
None, we will gladly accept your cancel inquiry without any reason.
Cancel fee
For unshiped order, there is no any cancel fee.
For shipped order, we have to charge a shipping fee to cancel your order. shipping cost is depend on your package weight, you need to confirm the shipping fee with our support team. It's around 10 - 15 USD in general
How to Cancel my order
Please feel free to contact our support mail box: [email protected] with your order information to cancel your order. for shipped order please refuse parcel directly, then order will get back to us.
Situation 2 : I’ve received my items , But I’d like to return my order
Return Condition
- Original New
- Not damaged
- Within 30 days after order placed
How to Cancel my order
Please feel free to contact our support mail box: [email protected] to get the return address. and we will make a full refund after we received the return item