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Return Policy
Situation 1 : I’ve not received my items , But I’d like to Cancel my order
Cancel condition
None, we will gladly accept your cancel inquiry without any reason.
Cancel fee
For unshiped order, there is no any cancel fee.
For shipped order, we have to charge a shipping fee to cancel your order. shipping cost is depend on your package weight, you need to confirm the shipping fee with our support team. It's around 10 - 15 USD in general
How to Cancel my order
Please feel free to contact our support mail box: [email protected] with your order information to cancel your order. for shipped order please refuse parcel directly, then order will get back to us.
Situation 2 : I’ve received my items , But I’d like to return my order
Return Condition
- Original New
- Not man-made damage
- Within 7 days after order delivered
How to Cancel my order
Please feel free to contact our support mail box: [email protected] to get the return address. and we will make a refund in 24hour after we received the return item.
Return Fee
If the item would like to be return for quality problems,our description problem , the return fee are borne by us.
For other issue , the return fee are borne by buyer.