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Return Policy
Situation 1: I’ve not received my items, But I’d like to Cancel my order
Cancel condition
No, we will gladly accept your cancellation inquiry without any reason.
Cancel fee
For unshipped orders, there is no any cancel fee.
For shipped orders, we have to charge a shipping fee to cancel your order. The shipping cost depends on your package weight, you need to confirm the shipping fee with our support team. It's around 10 - 15 USD in general
How to Cancel my order
Please feel free to contact our support mailbox: [email protected] with your order information to cancel your order. for shipped orders please refuse the parcel directly, then the order will get back to us.
Situation 2: I’ve received my items, But I’d like to return my order
Return Condition
- Original New
- Not man-made damage
- Within 7 days after the order delivered
How to Cancel my order
Please feel free to contact our support mailbox: [email protected] to get the return address. and we will make a refund in 24hour after we received the returned item.
Return Fee
If the item would like to be returned for quality problems, our description problem, the return fee is borne by us.
For another issue, the return fee is borne by the buyer.